The following browser recommendations and settings will improve your experience using the Justice Administrative Commission website and the Justice Administrative Commission's “MY JAC” secure website.
For security reasons, JAC recommends updating browsers to the most recent version for your operating system.
Recommended browsers and versions
We recommend that you use the latest version of Chrome, Internet Explorer, or Microsoft Edge, for the best experience. Other browsers can be used, but are not recommended.
The following browser settings should be selected:
For the “MY JAC” secure website, broadband internet connection speeds are best for quick uploading of invoice documentation. We also recommend turning off pop-up blockers, in order to receive pop-up notifications when submitting online invoice forms.
Instructions for browser settings for are available here:
Chrome help: https://support.google.com/chrome/
Internet Explorer help: https://support.microsoft.com/hub/4230784/internet-explorer-help
Microsoft Edge help: https://support.microsoft.com/hub/4337664/microsoft-edge-help
You may find it useful to install the following add-ons if your browser does not already have them:
A PDF Reader
To view PDF files, you need a PDF reader to be installed on your computer. A PDF browser plugin will let you view PDFs in a browser window without opening a separate program.
Download the Adobe Acrobat Reader® plug-in . The download includes the browser plugin. To install this plugin, follow prompts.
- Check supported browser versions. Check to see if your problem is related to known issues with your browser version, above.
- Clear your browser's cache. Clearing your browser's cache may help to resolve problems.
- Try a different browser and/or move to a different computer.
- You may find it helpful to have more than one browser installed on your computer. If you run into problems, moving to another browser may resolve your issues. You can also try moving to a different computer to see if the problem persists. This may help to discern whether your issue was a problem with your browser or computer.